Article: Applying academic analysis frameworks in healthcare primary market research: The Kano customer needs model The Kano customer needs model is an approach to understand, categorise and prioritise attributes and services based on the degree to which they are likely to satisfy or delight customers. <read more> Andrew Sellick2022-05-04T13:31:49+00:004th May 2022| Share This Story, Choose Your Platform! FacebookTwitterRedditLinkedInTumblrPinterestVkEmail